Shipping Information
At BirdsJungle, we make sure your order reaches you fast, safe, and hassle-free.
Where We Ship
We currently ship to the USA and Canada only.
Live Bird and Peacock Shipping
Live birds are not shipped the same way as our supplies. Here’s what to expect.
How your bird travels
Every live bird ships separately from supply orders, in a secure, ventilated travel crate built for live animal transport. Once your order is confirmed, we contact you directly by phone or email to schedule a delivery date, rather than sending it through standard tracking.
Live arrival guarantee
We guarantee your bird arrives alive and healthy. If there’s ever a problem, contact us within 24 hours of delivery with photos or video, and we’ll arrange a replacement or refund under our Return Policy.
Health documentation
Each bird ships with a health certificate from a licensed veterinarian, valid for interstate transport, along with any species documentation already listed on that bird’s product page.
Delivery scheduling
Because live animals can’t sit in a warehouse or wait in transit, birds don’t move through our Standard, Expedited, or Express shipping tiers. We’ll reach out within 1–2 business days of your order to confirm a delivery window that works for you.
Before your bird arrives
Have food, water, and an appropriately sized enclosure ready in advance. We’ll send you basic care notes specific to your bird ahead of delivery.
This note applies to supply orders only — live birds are covered separately by our live arrival guarantee above.
Delivery Timeframes
| Shipping Type | Estimated Delivery |
| Standard Shipping | 5–7 Business Days |
| Expedited Shipping | 2–3 Business Days |
| Express Shipping | 1–2 Business Days |
Orders are processed within 1–2 business days after placement.
Shipping Costs
- Expedited Shipping: Calculated at checkout
- Express Shipping: Calculated at checkout
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use it to track your package anytime.
Important Notes
- Orders placed on weekends or holidays are processed the next business day.
- Delivery times may vary during peak seasons.
- We are not responsible for delays caused by the carrier.
Need Help?
Contact us anytime at info@birdsjungle.com.