Welcome to BirdsJungle. By accessing or using our website at birdsjungle.com, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order or using our services.

1. About BirdsJungle

BirdsJungle is an online bird and pet supply store serving customers across the USA and Canada. We offer a wide range of bird and pet products through our website.

For any questions, contact us at: 📧 info@birdsjungle.com

2. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you confirm that you:

  • Are at least 18 years of age
  • Are located in the USA or Canada
  • Agree to these Terms and Conditions in full
  • Agree to our Privacy Policy

If you do not agree to these terms, please do not use our website.

3. Products & Availability

We do our best to keep all product listings accurate and up to date. However:

  • Product availability may change without notice
  • Product images are for illustration purposes and may slightly vary
  • We reserve the right to limit quantities on any product
  • We reserve the right to discontinue any product at any time

If a product becomes unavailable after your order is placed, we will notify you promptly and offer a full refund or suitable alternative.

4. Pricing

All prices on BirdsJungle are displayed in US Dollars (USD).

  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors at any time
  • If a pricing error affects your order, we will contact you before processing

We are not responsible for pricing errors caused by technical issues or system glitches.

5. Placing an Order

When you place an order on BirdsJungle, you are making an offer to purchase the selected products. Your order is confirmed once you receive an order confirmation email from us.

We reserve the right to refuse or cancel any order for reasons including:

  • Product unavailability
  • Suspected fraudulent activity
  • Errors in product or pricing information
  • Shipping restrictions to your location

6. Payment

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Stripe

All payments are processed securely. We do not store your card details on our servers. By placing an order, you confirm that the payment information provided is accurate and that you are authorized to use the payment method.

7. Shipping & Delivery

We ship to the USA and Canada only.

  • Standard delivery takes 3–7 business days
  • Orders are processed within 1–2 business days
  • A tracking number will be sent to your email once your order is shipped
  • Delivery times may vary during peak seasons or due to carrier delays

We are not responsible for delays caused by shipping carriers or circumstances outside our control.

For full shipping details, visit our Shipping Information page.

8. Returns & Refunds

We offer a 30-day return policy on all eligible products.

  • Items must be unused and in original packaging
  • Return shipping is free on all orders
  • Refunds are processed within 5–7 business days of receiving the return
  • Shipping charges are non-refundable

For full details, visit our Return Policy page.

9. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 2 business days of delivery at info@birdsjungle.com. Include your order number and a photo of the item.

We will arrange a replacement or full refund at no additional cost to you.

10. Order Cancellations

To cancel an order, contact us immediately at info@birdsjungle.com. We will do our best to cancel before the order is processed.

If the order has already been dispatched, it cannot be cancelled. Standard return procedures will apply once you receive it.

11. User Accounts

You may choose to create an account on BirdsJungle. You are responsible for:

  • Keeping your login details confidential
  • All activity that occurs under your account
  • Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these terms.

12. Intellectual Property

All content on birdsjungle.com, including text, images, logos, and graphics, is the property of BirdsJungle and is protected by copyright law.

You may not reproduce, distribute, or use any content from our website without our prior written permission.

13. Limitation of Liability

BirdsJungle is not liable for:

  • Indirect or consequential damages arising from use of our website
  • Loss of data or profits related to use of our products or services
  • Delays or failures caused by circumstances beyond our control

Our total liability to you shall not exceed the amount paid for the order in question.

14. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We do not endorse or take responsibility for the content or practices of any third-party websites.

15. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes arising from use of our website or services will be subject to the jurisdiction of the applicable US courts.

16. Changes to These Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes are posted means you accept the updated terms.

17. Contact Us

If you have any questions about these Terms and Conditions, please contact us: 📧 info@birdsjungle.com